Frequently Asked Questions

Everything you need to know about your Kijimea shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn apparel with original tags attached. Simply use our online portal to generate a prepaid return shipping label.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the most accurate fit.

Which payment methods do you accept?

Kijimea Onlineshop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or FSC-certified viscose.

Can I track my order?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.